Did you know that if you have a urinary diversion, you might be eligible for a discount on your household’s water bill?
To be eligible for the WaterSure scheme, you – or someone you live with – must be in receipt of benefits and need to use a lot of water for medical reasons. You also need to be on a water meter or be waiting to have one installed.
If you get help through the WaterSure scheme, your water bill will be capped so you will not pay any more than the average metered bill for the area your water company covers.
For details and to check your eligibility, simply get in touch with your water supplier.
Priority services register
It’s also worth talking to your water company about getting on the ‘priority services register’. While this does not give you money off your water bill, it does mean that if your water is cut off (if there is a leak, for example) you’ll receive bottled water, rather than you having to fetch it.
Being on the register also means you are not affected by hosepipe bans, which is handy if, for instance, you have a parastomal hernia and should not lift heavy watering cans.