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Working with the National Trust to ensure a great day out

As part of our pilot project Safe Spaces, UA members have identified what’s needed to make a venue a good place to visit, particularly within the first 12 months after surgery.

From hygiene bins in men’s toilets as well as in women’s to cubicle doors that go all the way to the floor, our volunteers have been highlighting the improvements to facilities that help ensure a great day out for people with a urinary diversion.

Thank you to all our volunteers who’ve taken part, from meeting online to joining us on visits to two National Trust properties, Shugborough Hall in Staffordshire and Attingham Park in Shropshire.

“The staff at both properties were very open and positive, and understood how small changes, including providing key information to people before their visit, can make a huge difference to how reassured they feel,” said Rachel Shepherd, who works with the Urostomy Association and is leading our Safe Spaces pilot.

“We assessed the toilets at both properties, and the information we fed back to the National Trust teams was well received. The ‘quick wins’ will be actioned by their facilities teams in the near future.”

There’s more on UA’s Safe Spaces project and our ongoing work with the National Trust in our summer Journal. Sign up to receive your free copy.